Here are the answers to the questions we get most often about GoPal - from installation to data security. If you have questions that are not covered below, please go ahead and contact us.


Is it easy to deploy the GoPal solution?

Very easy. One of our partners will deploy the entire GoPal solution (i.e., robots, accessories and GoControl software) in close cooperation with you and with due consideration to the daily operation of your facility.

Prior to deployment, ensure that you have Wi-Fi coverage in those areas, where the robot(s) will be operating. Also ensure that you have the required number of power outlets (230V/13A) near the planned recharging station(s).


Is the GoPal safe to work around for our employees?

Very safe. The entire GoPal solution has been designed with safety as top priority and the robot(s) automatically detects and avoids objects and people. The robots are programmed to take all necessary precautions to minimize danger and will stop immediately if approached by moving objects (e.g., forklifts).


Is the GoPal safe from hackers?

Yes. The GoPal solution operates exclusively on your internal network and does not require Internet access. As such, the GoPal enjoys the same protection from data security breaches as all other computers on the internal company network.


Can we test a single robot in a smaller, designated area before committing to a full solution?

Absolutely. In fact, it is what we would recommend. As the GoPal solution does not require any major changes to your facility or workflows, start with just a single robot to see if this type of automatization is the right fit for your company. And since the GoPal solution scales easily, you can add robots and accessories at your own pace.


What's the difference between an Automated Guided Vehicle (AGV) and an Autonomous Mobile Robot (AMR)?

AGVs have been around since the 1950's and operate like "trains". AGV characteristics include:

  • Strict navigation by having to follow guides in the floor (e.g., tape or lines)
  • Operation in dedicated lanes
  • If path is blocked, the AGV stops and will not proceed until the obstacle has been removed from its path

AMRs (such as the GoPal) have been around since around 2010 and operate like "taxis". AMR characteristics include:

  • Dynamic navigation using features/objects in its surroundings to navigate on its own (i.e., autonomously) using lasers and 3D cameras
  • Operation in dynamic and configurable zones
  • If path is blocked, the AMR automatically stops, recalculates a new route, circumnavigates the obstacle, and proceeds to its destination

See the difference here: